You can use live chat or write to en_support@goldenreels.com.
At Golden Reels, you can place bets with cash and win real money. All financial transactions are quick and secure. You can carry them out through the desktop site of this mobile platform, its mobile site or mobile app. Read this article to get to know how to make the most of the Golden Reels casino withdrawal and deposit!
| Supported currencies | AUD, NZD, INR, EUR, USD |
| Deposit options | Visa, Discover, Neteller, JCB, Neosurf |
| Minimum deposit | AUD 5 |
| Maximum deposit | AUD 10,000 |
| Deposit time | Instant |
| Withdrawal options | Neteller, Bank transfer |
| Minimum withdrawal | AUD 5 |
| Maximum withdrawal | AUD 20,000 |
| Withdrawal time | From a few hours to a few days |
| Withdrawal fee | From 0% to 10% |
| Payment method | Minimum withdrawal, AUD | Maximum withdrawal, AUD |
| Bank transfer | 50 | 20,000 |
| Neteller | 5 | 2,000 |
You should withdraw funds through the same system that you used to deposit. Only in the case with MasterCard, you'll need to use an alternative method because this card fails to support casino withdrawals.
The maximum sum that you can withdraw in a month is AUD 100,000. If you hit a big win and would like to withdraw more, please get in touch with the Golden Reels administration to discuss your case. If you try to withdraw over AUD 1,000 in one go, the administration has a right to verify your games transactions to make sure you play fair.
Before requesting a withdrawal, you should have at least x3 turnover of your deposit when playing games from the following categories: Sports, Live Dealers, Tables, Video Pokers and Others.
If you opt for Neteller, you might be able to receive your winnings the same day. If you prefer a bank transfer, you should be ready to wait for a few days.
Here are the fees that Golden Reels might charge you when you withdraw funds (it's the ratio of your withdrawal sum):
| If you request no more than two payouts per day | 0% |
| If you request the third payout in a row | 10% |
| If you withdraw funds without putting them into play | 5% |
To avoid the 10% fee for the third Golden Reels casino payout per day, you need to deposit after the second withdrawal request.
If you have active bonuses, you should either wager or cancel them before requesting a withdrawal. Otherwise, you might lose both the bonus and the winnings that you made thanks to it.
The withdrawal process is simple and straightforward:
The system will automatically display the minimum and maximum withdrawal limits. To check the statuses of your withdrawals, go to the Pending Payout Requests tab of the Cashier section.
If you would like to check the payout rules, just click the link to the right of the withdrawal form.
| Payment system | Minimum deposit, AUD | Maximum deposit, AUD |
| Visa | 15 | 3,500 |
| Discover | 10 | 800 |
| Neteller | 5 | 2,000 |
| JCB | 5 | 2,500 |
| Neosurf | 10 | 10,000 |
No matter which of these deposit methods you prefer, money should land on your gambling account nearly instantly. The cards that you're planning to use for gambling should be issued in your own name and web wallets should belong to you. You shouldn't use someone else's money for gambling or money that was obtained illegally.
If you try to deposit cash, the casino will return it.
Golden Reels fail to support POLi, PayPal, BPay, Upaycard and some other banking options that are popular among Australian gamblers.
In the footer of the Golden Reels site, you can find the names of four cryptocurrencies: Bitcoin, Ethereum, Litecoin and Ripple. If you would like to know whether you could use them for your financial transactions, please reach out to the support team.
Here is the instruction on depositing for the first time:
If you want the casino to remember your wallet, you should tick the box below the deposit form.
To the right of the deposit form, you'll see the bonuses that you can activate. Depending on how much you're planning to deposit, a part of the bonus' icon will light up, showing how exactly you can benefit from the offer.
To be allowed to withdraw funds, you should fully fill in your user profile and upload copies of the following documents:
You should indicate at least one phone number in your profile.
Golden Reels moderators might call you occasionally to verify your identity. If you fail to pick up the phone, your account might be terminated.
While the registration process looks pretty complete with all the required personal info, payouts are fast. You will be able to withdraw cash within 1 working day. The process may take a bit longer in some rare cases, for example, when the withdrawing sum exceeds $1, 000. At the same time, you should keep in mind that the daily payout amount is limited by $10, 000.
If you have problems with depositing or withdrawing cash, feel free to contact the support team available 24/7.
You can use live chat or write to en_support@goldenreels.com.
You won't be able to receive the winnings. The Golden Reels administration will send all the money that you spent on bets to their rightful owner.
Golden Reels go to great lengths to prevent money laundering and other types of fraud. This is one of the measures that enable the casino administration to ensure that everyone plays fair.
Go to the Transactions History tab of the Cashier section. There, you'll be able to filter the transactions by date and time.
Golden Reels accept jpeg or png files of a maximum of 5 MB.
